Just over a month ago, we reported about VK-staple-store Closet Child improving their order policy. The change allowed international customers to place items on hold for a period of time in order to group shipments together. This was meant to help customers save on the extreme cost of shipping from Japan to most parts of the world.
Well, good things never seem to last, and sadly, this was no exception.
Unfortunately, Closet Child was overwhelmed with demand when they instituted this policy – so much so that they couldn’t keep up! The frazzled staff had no choice but to suspend the hold service indefinitely.
It’s not clear if they’ll ever be able to reinstate it. Closet Child – as well-known as they are in the visual kei world – is still a small, privately owned series of shops, each staffed by a handful of employees.
Hopefully, they will be able to find a way to make it work. In the meantime, each order that you place will be shipped as-is, as soon as it is processed and all items become available. If you want to save on shipping, consider combining orders with a friend, or wait until all the items you want are released and order them together. Before you place your order, of course, make sure that you thoroughly read the newly revised overseas order guide to make sure everything goes through correctly.
Remember that the zero-tolerance cancellation policy still stands: if you back out of an order you’ve placed for any reason, you will be considered persona non grata and banned from Closet Child!
Source: Closet Child